Privacy Policy

Who we are

This website is operated by Solomons, a multi-division business located on the island of Saint Helena. Our website address is: https://www.solomons-sthelena.com.

What personal data we collect and why we collect it

We collect personal data via forms on this site to enable our various departments to process your requests. The data collected will vary depending on the form you submit:

General Contact Forms

• Name

• Email address

• Telephone number

Additional Data by Form Type

• Vehicle Repair Quote

  • Vehicle registration

  • Make and model

  • Description of repair

• Insurance Request

  • Postal address

• Hire Purchase Application

  • Address

  • Marital status

  • Employer and position

  • Salary

  • Work type (part-time/full-time)

  • Department the credit is for

  • Value of goods

• Job Application

  • Address

  • Date of birth

  • Driver’s licence categories

  • Criminal record (if applicable)

  • Current occupation

  • Education history

  • Employment history

  • Reference contact details

Form Handling

All submitted data is:

• Sent securely to the relevant department for processing

• Temporarily stored via WPForms in our website database

• Periodically scrubbed from the website database to ensure data minimisation

We only collect the data necessary to deliver the service you are requesting.

Cookies

We use minimal cookies. The only cookies in use are those required for site functionality (e.g. session cookies and login-related cookies, if applicable). No cookies are used for advertising or social tracking.

Google reCAPTCHA

We use Google reCAPTCHA v2 to protect our forms from spam and abuse. By submitting a form, you agree to Google’s Privacy Policy and Terms of Use.

Email Signups

We offer an optional email subscription (via MailChimp). You can unsubscribe or manage preferences using links in the emails received.

How your data is used

We only use your data to:

• Respond to your enquiries

• Deliver requested services

• Initiate further contact, if appropriate

We do not sell or share your data with third parties for marketing purposes.

If you proceed with a service (e.g. an insurance policy or travel booking), additional personal information may be collected and shared with third parties such as underwriters or airlines, but this will be clearly explained at the point of collection and governed by additional privacy agreements.

Who we share your data with

We do not share your data with third parties unless required for the fulfilment of the specific service you have requested, in which case we will inform you beforehand.

How long we retain your data

Data collected via forms is retained only as long as necessary to process your request. Temporary copies stored in our website system will be periodically deleted.

Application-related submissions (e.g. for jobs or credit applications) may be retained for a longer period to meet legal or operational requirements and will be handled in accordance with Solomons’ internal data protection policies.

What rights you have over your data

You have the right to:

• Request access to any personal data we hold about you

• Request that we correct or delete your personal data

• Withdraw consent at any time, where applicable

Please contact us via the details provided on the website to make a request.

Where your data is sent

Data submitted via forms is processed internally. We do not transfer your data outside of Saint Helena unless explicitly required for service fulfilment (e.g. booking a flight or arranging insurance), and in such cases, you will be notified.

Data Protection Compliance

We handle all personal data in accordance with applicable data protection legislation. For more information about how Solomons uses your data, please contact us directly.